What is PrimeSupport?
PrimeSupport is the enhanced support service dedicated to European business customers of Sony Professional products. With loan units, fast-track repairs and on-site engineer visits, there’s something for everyone.
- Above & beyond your warranty
PrimeSupport provides enhanced support services, in addition to the basic terms provided under the standard manufacturer’s warranty.
- For professionals, by professionals
Our engineers have decades of experience in working with Sony products – so you’re in good hands.
- With services tailored to you
PrimeSupport is available at 4 different tiers, with over 30 unique services on offer.
Products specifications
| License quantity | 1 license(s) |
| Number of years | 2 year(s) |
| Phone support | Yes |
| On-site support | Yes |
| Original product returned after repair | Yes |
| Compatibility | FW-32BZ30J1 |
