Access to reliable support is just as important when you're travelling as when you're in the office - maybe even more so. With HP Onsite Hardware Support for Travelers with Defective Media Retention, you can depend on convenient onsite response time in many countries around the world.[1] When dealing with defective storage media, you maintain control of your sensitive data.
Products specifications
| Features | |
| Next Business Day (NBD) | Yes |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Geographic coverage | Africa: Morocco, Nigeria, South Africa Americas: Argentina, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands — Tortola, Cayman Islands, Canada, Chile, Colombia, Costa Rica, Curacao, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Suriname, Trinidad/Tobago, Uruguay, USA, U.S. Virgin Islands, Venezuela Asia Pacific: Australia, China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand Europe: Austria, Albania, the Baltic states, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kazakhstan, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom |
| Compatibility | HP Compaq 610/620 HP Compaq 2230s HP Compaq 6520s HP Compaq 6530s HP Compaq 6720s HP Compaq 6720t HP Compaq 6730b HP Compaq 6730s HP Compaq 6735b HP Compaq 6735s HP Compaq 6820s HP Compaq 6830s HP 4320t HP 4410t HP 6360t HP 620 / 630 / 631 HP Mini 2102 HP Mini 2102 (ENERGY STAR) HP 2133 HP 2133-1 HP Mini 2140 HP Mini 5101 HP Mini 5101 (ENERGY STAR) HP Mini 5102 HP Mini 5102 (ENERGY STAR) HP Mini 5103 HP Mini 5103 (ENERGY STAR) HP ProBook 4310s HP ProBook 4310s (ENERGY STAR) HP ProBook 4311s HP ProBook 4320s HP ProBook 4320s (ENERGY STAR) HP ProBook 4321s HP ProBook 4510s HP ProBook 4510s (ENERGY STAR) HP ProBook 4520s HP ProBook 4520s (ENERGY STAR) HP ProBook 4530s HP ProBook 4530s (ENERGY STAR) HP ProBook 4535s HP ProBook 4535s (ENERGY STAR) HP ProBook 4710s HP ProBook 4710s (ENERGY STAR) HP ProBook 4720s HP ProBook 4720s (ENERGY STAR) HP ProBook 5330m (ENERGY STAR) HP ProBook 6360b HP ProBook 6540b |
| HP segment | Business, Enterprise |
| Supplier features | |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Additional information | Excludes external monitor |
| Additional support option | PC Solution |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
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Products specifications
| Features | |
| Next Business Day (NBD) | Yes |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Geographic coverage | Africa: Morocco, Nigeria, South Africa Americas: Argentina, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands — Tortola, Cayman Islands, Canada, Chile, Colombia, Costa Rica, Curacao, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Suriname, Trinidad/Tobago, Uruguay, USA, U.S. Virgin Islands, Venezuela Asia Pacific: Australia, China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand Europe: Austria, Albania, the Baltic states, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kazakhstan, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom |
| Compatibility | HP Compaq 610/620 HP Compaq 2230s HP Compaq 6520s HP Compaq 6530s HP Compaq 6720s HP Compaq 6720t HP Compaq 6730b HP Compaq 6730s HP Compaq 6735b HP Compaq 6735s HP Compaq 6820s HP Compaq 6830s HP 4320t HP 4410t HP 6360t HP 620 / 630 / 631 HP Mini 2102 HP Mini 2102 (ENERGY STAR) HP 2133 HP 2133-1 HP Mini 2140 HP Mini 5101 HP Mini 5101 (ENERGY STAR) HP Mini 5102 HP Mini 5102 (ENERGY STAR) HP Mini 5103 HP Mini 5103 (ENERGY STAR) HP ProBook 4310s HP ProBook 4310s (ENERGY STAR) HP ProBook 4311s HP ProBook 4320s HP ProBook 4320s (ENERGY STAR) HP ProBook 4321s HP ProBook 4510s HP ProBook 4510s (ENERGY STAR) HP ProBook 4520s HP ProBook 4520s (ENERGY STAR) HP ProBook 4530s HP ProBook 4530s (ENERGY STAR) HP ProBook 4535s HP ProBook 4535s (ENERGY STAR) HP ProBook 4710s HP ProBook 4710s (ENERGY STAR) HP ProBook 4720s HP ProBook 4720s (ENERGY STAR) HP ProBook 5330m (ENERGY STAR) HP ProBook 6360b HP ProBook 6540b |
| HP segment | Business, Enterprise |
| Supplier features | |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Additional information | Excludes external monitor |
| Additional support option | PC Solution |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |