Depend on quality remote troubleshooting for most PC issues when you need additional support, but budgets are tight, with HP Essential Support. Devices needing repair can be picked up or shipped to an HP expert facility for remediation.[1]
Products specifications
| Features | |
| Type | Pick-up&return |
| Service time (hours x days) | 9x5 |
| Number of years | 3 year(s) |
| HP segment | Business, Enterprise |
| Supplier features | |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
| Logistics options | Courier shipment and defective return |
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Products specifications
| Features | |
| Type | Pick-up&return |
| Service time (hours x days) | 9x5 |
| Number of years | 3 year(s) |
| HP segment | Business, Enterprise |
| Supplier features | |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
| Logistics options | Courier shipment and defective return |