When hardware issues come up, the sooner you can get running again, the better. Our HP Onsite Solution Support[1] is specially designed for your HP Point of Sale products, and includes support coverage for up to 6 attached peripherals, to vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can get back to work.
Products specifications
| Features | |
| Type | On-site |
| Next Business Day (NBD) | Yes |
| Number of years | 1 year(s) |
| HP segment | Business, Enterprise |
| Supplier features | |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Additional information | Excludes external monitor |
| Additional support option | PC Solution |
| Care Pack type | Electronic |
| Coverage period | 12 month(s) |
| Warranty type | S |
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Products specifications
| Features | |
| Type | On-site |
| Next Business Day (NBD) | Yes |
| Number of years | 1 year(s) |
| HP segment | Business, Enterprise |
| Supplier features | |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Additional information | Excludes external monitor |
| Additional support option | PC Solution |
| Care Pack type | Electronic |
| Coverage period | 12 month(s) |
| Warranty type | S |